where the garden meets the wild

HOW TO ORDER          

Thank you for ordering from Pacific Rim. 

Please note 4 big changes for 2008.

• This year we are shipping only in the autumn. The deadline for ordering is Aug. 31, but quantities are small and it’s first come, first served.  

• Our prices are now in $Canadian only; the $US is too volatile. For customers outside Canada, credit-card payment in other currencies will be converted to $Canadian. To check exchange rates, we recommend www.oanda.com/convert/classic  

• We have rolled back our minimum order to $50 Canadian before taxes and shipping charges. 

• We have dispensed with an order form. Just tell us what you want. 

• You send us your order by email, fax or post. Aug. 31 is the deadline. Please be specific. Say how many you want of each plant. Provide a street address; couriers will not deliver to a Post Office box. Give your postal code; shipping charges are based on plant weight and postal code. Our address etc. are here.
• We fax or (preferably) email you what is available and how much to pay, shipping and other costs included.  
• You pay for your order, reserving your plants. 
• We ship your plants in the fall. 

Special conditions

We offer discounts on many British Columbia native plants for BC public schools and BC non-profit environmental organizations. 

We no longer sell wholesale. We have too few of each plant on hand to make that practical. But of course, the price may change if you require a large quantity of one species.  

For special projects, contract growing, restoration, schoolgrounds, green roofs, ethnobotany, phytoremediation or scientific research,  please get in touch to discuss your needs. 

Guarantee

We guarantee that our plants are true to name and healthy when they are shipped. We can't guarantee that they will grow in your care ~ too much depends on conditions beyond our control. If our plants are plainly not growable when they arrive, or not true to name when they grow, let us know promptly and we will refund your money. 

In 2008 we are shipping only between late August and November. 

We usually ship by airmail or courier. In Canada only, we can also ship by bus to your nearest bus station. This is useful if you live where couriers do not normally venture. 

• Our minimum shipping charge is C$10.00. 
• This does not mean that shipping will always cost $10.00. Heavy parcels travelling far will naturally cost more. 
• If your plants must be shipped absolutely bare-root (as some regions and countries require), we must also charge for cleaning and special packing. 

Temperature-controlled trucking and air freight can be arranged. 

You may pick up your order between May 1 and Oct. 1, by appointment. Please give us several weekdays' notice. Contact information, driving directions and such are on our Address page. 

International customers require a phytosanitary certificate to import plants and bulbs from Canada. We arrange this at cost, currently C$17.00.

We suggest that several people might club together to place an order to one address, which would require only one phytosanitary certificate. 

If you have special requirements, please tell us. You are responsible for knowing your country's import regulations. For example:

• Do you require an import permit? If so, please send us a copy to enclose with the phytosanitary certificate. 
• Must plants be bare-root (roots washed clean)? 
• Must plants be dormant? 
• Are some species forbidden entry to your country? 

Plants must be paid for when ordered, unless other arrangements have been agreed upon.  

We accept cheques on Canadian banks, and Visa and Mastercard.